Case Study: Tackling Information Overload at Vodacom Umhlanga Regional Office
Vodacom, a leading telecommunications company in Africa, faced significant challenges related to information overload at its Umhlanga Regional Office in South Africa. As the digital revolution brought about unprecedented access to information, employees found themselves struggling to manage the constant influx of data, emails, and notifications (Mabaso, 2015).
Case Study: MTN Group’s Strategic Challenges in Africa
MTN Group, a leading telecommunications company in Africa, has been at the forefront of driving mobile and internet adoption across the continent. As the largest mobile operator in Africa, MTN has played a crucial role in connecting millions of people and businesses to the digital world (MTN Group, 2024).
Case Study: Overcoming Resistance to ERM Implementation at AfriChem Ltd
AfriChem Ltd, a mid-sized petrochemical company in South Africa, faced significant challenges when implementing Enterprise Risk Management (ERM) across its supply chain operations. Despite recognising the potential benefits of ERM in enhancing competitiveness and managing risks, the company encountered substantial resistance from various levels of the organisation.
Case Study: Transnet Cyber Attack – A Wake-Up Call for African Cybersecurity
In July 2021, Transnet, South Africa's state-owned logistics enterprise, fell victim to a devastating ransomware attack that sent shockwaves through the country's economy and exposed critical vulnerabilities in its cybersecurity infrastructure (Timcke and Rens, 2024).
Case Study: Navigating Economic Uncertainty in Africa – Standard Bank Group’s Approach to Risk Management
Standard Bank Group (SBG), a leading financial services organisation with a strong presence across 20 countries in sub-Saharan Africa, faced significant challenges in managing risks amidst increasing economic uncertainty and geopolitical tensions. This case study examines how SBG adapted its risk management strategies to navigate these complex challenges.
Case Study: Shoprite’s Digital Transformation in African Retail
Shoprite Holdings, Africa's largest food retailer, has embarked on an ambitious digital transformation journey to adapt to changing consumer behaviours and technological advancements in the African market. With over 3,152 stores across Africa and more than 152,000 employees, Shoprite has positioned itself as a leader in leveraging digital technologies to enhance customer experience and operational efficiency (Enterprise Africa, n.d.).
Case Study: Enterprise Risk Management at FirstRand Limited
FirstRand Limited, one of South Africa's largest financial services groups, has implemented a comprehensive enterprise risk management (ERM) framework to navigate the complex risk landscape of emerging markets. This case study examines FirstRand's approach to risk management and the strategies employed to embed a risk-aware culture across the organisation.
Case Study: Navigating ESG Reporting in South Africa – The CIPC’s Digital Transformation
In 2018, the Companies and Intellectual Property Commission (CIPC) in South Africa embarked on a groundbreaking journey to revolutionise corporate reporting. This case study examines the CIPC's implementation of digital business reporting and its subsequent expansion into Environmental, Social, and Governance (ESG) reporting.
Case Study: Building Operational Resilience in Western Africa’s Financial Sector
In 2024, a leading bank in Western Africa, AfriBank (pseudonym), faced increasing challenges in maintaining business continuity amidst rising cybercrime threats and climate-related natural disasters. The bank recognised the need to enhance its operational resilience to ensure uninterrupted service delivery and maintain customer trust (Dada, 2024).
Case Study: Leveraging Data Analytics for Enhanced Risk Management at African Bank
African Bank, a leading financial institution in South Africa, faced significant challenges in detecting and preventing fraud within its unsecured lending business. The bank recognised the need to implement a data-driven approach to risk management to improve its fraud detection capabilities and overall operational efficiency.