Case Studies

Examine real-world examples of successful implementations and lessons learnt.

Case Study: Transnet Cyber Attack – A Wake-Up Call for South Africa’s Critical Infrastructure

In July 2021, Transnet, South Africa's state-owned rail, port, and pipeline company, fell victim to a devastating ransomware attack that sent shockwaves through the nation's economy and exposed critical vulnerabilities in its cybersecurity infrastructure (Timcke and Rens, 2024).

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Case Study: Strategic Management Challenges at Equity Bank Kenya

Equity Bank, a leading financial institution in Kenya, has faced significant challenges in implementing effective strategic management practices. This case study examines the bank's experiences with strategy formulation and execution, highlighting key issues and potential solutions.

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Case Study: Integrating Art and Science in Risk Management at South African Airways (SAA)

South African Airways (SAA), the national carrier of South Africa, has faced significant challenges over the years due to market volatility, fluctuating exchange rates, and rising fuel costs. As a result, effective risk management became a cornerstone of its operational strategy. This case study examines how SAA balanced the art and science of risk management to navigate these challenges and ensure organisational resilience.

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Case Study: Yoco’s Resilience Strategies in South Africa’s Fintech Sector

Yoco, a South African fintech trailblazer, conquered regulatory hurdles and market gaps with innovative zeal. By reimagining payment solutions for small businesses, they transformed challenges into triumphs. Their resilience, coupled with a deep understanding of local needs, propelled Yoco to the forefront of South Africa's fintech revolution.

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Case Study: Digital Transformation in African Banking

A pan-African bank's digital revolution showcases the power of strategic transformation. Through leadership development, cloud computing, AI, IoT, and social media innovation, the institution overcame integration challenges and met evolving customer demands. The result? Pioneering prototypes, enhanced efficiency, and a customer-centric approach that's reshaping African banking.

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Case Study: From Marketplace to Monarchy – Amazon and the Risks of Techno-feudalism 

Amazon exemplifies techno-feudalism through its monopolistic control of platforms, data, and cloud infrastructure. The case study highlights risks such as platform dependency, algorithmic opacity, and data exploitation. It urges risk professionals to assess digital reliance, ensure data governance, and prepare for systemic disruptions or regulatory backlash in a digitally dominated economy.

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Case Study: Integrated Risk Management at African Energy Corporation

African Energy Corporation (AEC), a leading energy company based in South Africa, faced significant challenges in managing risks across its diverse operations. The company's siloed approach to risk management led to inefficiencies, missed opportunities, and potential threats to its strategic objectives.

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Case Study: Strategic Management Challenges in African State-Owned Enterprises – AfriCorp

AfriCorp, a state-owned enterprise (SOE) in South Africa, operates in the energy sector and plays a crucial role in the country's economic development. As a commercial SOE, AfriCorp faces unique challenges in implementing and executing its corporate strategy effectively.

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Case Study: Mondi Group’s Journey in Social Psychology of Risk

Mondi Group, a global packaging and paper company, has been on a transformative journey in its approach to safety and risk management since 2020. The company shifted from a traditional safety approach, which primarily focused on workplace controls, to embracing the Social Psychology of Risk (SPoR) framework (Mondi Group, 2024).

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Case Study: Building Regulatory Resilience in South Africa’s Insurance Industry

Assmang, a South African mining giant, tackled regulatory hurdles head-on by implementing Libryo, a cutting-edge compliance system. This savvy move unified operations, streamlined processes, and boosted visibility across sites. The result? A more resilient, audit-ready company that's setting the gold standard for regulatory compliance in Africa's mining sector.

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