Body of Knowledge

We provide a robust collection of current best practices, research, and industry standards.

Case Study: TFG’s AI-Powered Automation Journey in South Africa

The Foschini Group (TFG), South Africa's retail giant, revolutionised operations through AI-powered automation. With a savvy three-phase approach, business-led deployment, and employee upskilling, TFG achieved remarkable efficiency gains and ROI. This trailblazing journey showcases how African businesses can harness AI to bolster resilience and drive innovation in competitive markets.

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Case Study: AfriGold Mining’s Geopolitical Risk Management in West Africa

AfriGold Mining's West African odyssey showcases resilience amidst geopolitical turmoil. Facing resource nationalism and security threats, the company's savvy strategies—ownership restructuring, stakeholder engagement, and diversification—have paid dividends. This case study highlights the critical importance of adaptable risk management in Africa's dynamic mining landscape.

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Case Study: Resilience Strategies of South African Businesses During the COVID-19 Pandemic

South African businesses faced unprecedented challenges during COVID-19, but many rose to the occasion. From e-commerce pivots to remote work shifts, companies showcased remarkable resilience. Whilst larger firms adapted swiftly, SMEs struggled more. The pandemic underscored the critical need for digital transformation, operational flexibility, and robust crisis management across all sectors.

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Case Study: Implementing Flexible Work Arrangements in an African Tech Company

AfriTech Solutions, a South African software firm, tackled talent retention head-on with flexible work arrangements. The bold move paid dividends: productivity soared, employee satisfaction skyrocketed, and turnover plummeted. Despite initial hurdles, clear communication and tech investments proved crucial. This case exemplifies how African companies can thrive through workplace innovation.

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Case Study: Safaricom’s Innovative Talent Management Strategy

Safaricom's talent revolution: A Kenyan telco giant tackles workforce challenges head-on. Through skills-based strategies, digital academies, and diversity initiatives, they've crafted a resilient, diverse team. The result? Boosted engagement, improved retention, and a robust talent pipeline. A masterclass in modern talent management for competitive markets.

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Case Study: Digital Transformation at a South African Bank – Building Resilience Through Innovation

A leading South African bank's digital transformation journey showcases the power of innovation in building resilience. By partnering with Newgen to automate processes, streamline operations, and enhance customer experiences, the bank overcame inefficiencies and competitive pressures. The result? A more agile, customer-centric organisation ready to thrive in the digital age.

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Case Study: Capitec Bank’s Resilience in the Face of Economic Uncertainty

Amidst South Africa's economic turmoil, Capitec Bank shines as a paragon of resilience. Through digital transformation, client-focused strategies, and operational agility, the bank has flourished. Impressive growth in clients, earnings, and digital adoption showcases Capitec's triumph over adversity, proving that innovation and adaptability are key to thriving in uncertain times.

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Risk Management: The Perfect Blend of Art and Science

Risk management is a dynamic fusion of data-driven precision and human creativity. By balancing analytics with intuition, organisations can navigate uncertainty, mitigate risks, and seize opportunities. Combining technology, collaboration, adaptability, and a risk-aware culture enables businesses to thrive, turning challenges into growth opportunities in an ever-changing world.

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Navigating the Risk Frontier: Charting a Course for 2025 and Beyond

The risk landscape of 2025 demands bold, visionary leaders who embrace AI, ESG integration, and resilience. With agility and ethics at the forefront, risk management evolves into a value-creating powerhouse, driving innovation, navigating cascading challenges, and transforming risks into opportunities for growth in an interconnected and ever-changing world.

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The Risky Business of Being Human: Unravelling Our Relationship with Uncertainty

Risk perception is a complex dance of emotions, biases, and experiences. Shaped by dread, familiarity, and social influences, our judgments often defy logic. By understanding these psychological drivers, we can manage uncertainty more effectively, transforming fear into opportunity and making smarter decisions in our increasingly unpredictable world.

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