Case Study: Building Operational Resilience in Western Africa’s Financial Sector
In 2024, a leading bank in Western Africa, AfriBank (pseudonym), faced increasing challenges in maintaining business continuity amidst rising cybercrime threats and climate-related natural disasters. The bank recognised the need to enhance its operational resilience to ensure uninterrupted service delivery and maintain customer trust (Dada, 2024).
Case Study: Aligning Risk Perception at Global Finance Group (GFG)
Global Finance Group (GFG) overcame inconsistent risk perception and resource misallocation by empowering risk owners and champions, standardising risk criteria, and leveraging technology. This alignment led to improved decision-making, optimal resource allocation, and a stronger risk culture, reducing project delays and preventing costly incidents across the multinational organisation.
Case Study: Safeguarding Data Privacy in Africa’s Digital Frontier
AfriTech Solutions, a leading IT services provider in South Africa, faced significant challenges in adapting to the rapidly evolving data privacy landscape. With the implementation of the Protection of Personal Information Act (POPIA) in 2021, the company needed to overhaul its data management practices to ensure compliance and maintain customer trust.
Case Study: Leveraging Data Analytics for Enhanced Risk Management at African Bank
African Bank, a leading financial institution in South Africa, faced significant challenges in detecting and preventing fraud within its unsecured lending business. The bank recognised the need to implement a data-driven approach to risk management to improve its fraud detection capabilities and overall operational efficiency.
Case Study: Zero Trust Implementation in a Corporate Bank
A corporate bank adopted Zero Trust to address rising cyber threats and regulatory demands. By implementing multi-factor authentication, microsegmentation, and continuous monitoring, the bank reduced attack surfaces, improved incident response, and enhanced compliance, overcoming challenges with legacy systems and user resistance to achieve greater security and operational resilience.
Case Study: MTN Group’s Geopolitical Risk Management in Africa
MTN Group, a leading telecommunications company operating across Africa and the Middle East, faces a complex and dynamic geopolitical landscape that presents both challenges and opportunities for its business operations (MTN Group, 2023). As one of the largest mobile network operators in Africa, MTN must navigate a diverse range of political, economic, and social risks across its markets.
Case Study: Integrating Art and Science in Risk Management at South African Airways (SAA)
South African Airways (SAA), the national carrier of South Africa, has faced significant challenges over the years due to market volatility, fluctuating exchange rates, and rising fuel costs. As a result, effective risk management became a cornerstone of its operational strategy. This case study examines how SAA balanced the art and science of risk management to navigate these challenges and ensure organisational resilience.
Case Study: Transforming Regulatory Compliance Through RegTech Adoption
This case study explores how a multinational financial services firm successfully navigated escalating regulatory complexity by adopting RegTech solutions, specifically AI and blockchain technologies. The organisation transformed compliance from a cost centre into a strategic asset, enhancing resilience, efficiency, and stakeholder trust in a rapidly evolving regulatory landscape.
Case Study: Transnet Cyber Attack – A Wake-Up Call for South Africa’s Critical Infrastructure
In July 2021, Transnet, South Africa's state-owned rail, port, and pipeline company, fell victim to a devastating ransomware attack that sent shockwaves through the nation's economy and exposed critical vulnerabilities in its cybersecurity infrastructure (Timcke and Rens, 2024).
Case Study: Mondi Group’s Journey in Social Psychology of Risk
Mondi Group, a global packaging and paper company, has been on a transformative journey in its approach to safety and risk management since 2020. The company shifted from a traditional safety approach, which primarily focused on workplace controls, to embracing the Social Psychology of Risk (SPoR) framework (Mondi Group, 2024).