Case Study: Labour Law Compliance in South Africa’s Retail Sector
ABC Retailers tackled South Africa's complex labour laws head-on, transforming challenges into triumphs. Through digital innovation, policy overhauls, and expert guidance, they boosted compliance rates, slashed legal risks, and cultivated employee trust. Their journey showcases how savvy retailers can navigate regulatory waters whilst fostering a fair, efficient workplace.
Case Study: Mondi Group’s Journey in Social Psychology of Risk
Mondi Group, a global packaging and paper company, has been on a transformative journey in its approach to safety and risk management since 2020. The company shifted from a traditional safety approach, which primarily focused on workplace controls, to embracing the Social Psychology of Risk (SPoR) framework (Mondi Group, 2024).
Case Study: Integrating Art and Science in Risk Management at South African Airways (SAA)
South African Airways (SAA), the national carrier of South Africa, has faced significant challenges over the years due to market volatility, fluctuating exchange rates, and rising fuel costs. As a result, effective risk management became a cornerstone of its operational strategy. This case study examines how SAA balanced the art and science of risk management to navigate these challenges and ensure organisational resilience.
Case Study: Ecobank’s Cash Flow Management Strategy in Africa
Ecobank's innovative cash flow strategies, including its Omniplus platform, digital banking expansion, and sustainable finance initiatives, have transformed operations across 34 African nations. Achieving 100% business growth, $21 billion in transaction increases, and global recognition, the bank exemplifies resilience and sustainability in navigating Africa's diverse financial challenges.
Case Study: Leveraging Data Analytics for Enhanced Risk Management at African Bank
African Bank, a leading financial institution in South Africa, faced significant challenges in detecting and preventing fraud within its unsecured lending business. The bank recognised the need to implement a data-driven approach to risk management to improve its fraud detection capabilities and overall operational efficiency.
Case Study: Building Operational Resilience in Western Africa’s Financial Sector
In 2024, a leading bank in Western Africa, AfriBank (pseudonym), faced increasing challenges in maintaining business continuity amidst rising cybercrime threats and climate-related natural disasters. The bank recognised the need to enhance its operational resilience to ensure uninterrupted service delivery and maintain customer trust (Dada, 2024).
Case Study: Telecom Namibia’s Ransomware Attack – A Wake-Up Call for African Cybersecurity
In December 2024, Telecom Namibia, a state-owned telecommunications firm, fell victim to a sophisticated ransomware attack orchestrated by a group known as Hunters International (The Brief, 2024). This incident highlighted the growing cybersecurity challenges faced by African nations as they rapidly digitise their economies.
Case Study: Enterprise Risk Management at FirstRand Limited
FirstRand Limited, one of South Africa's largest financial services groups, has implemented a comprehensive enterprise risk management (ERM) framework to navigate the complex risk landscape of emerging markets. This case study examines FirstRand's approach to risk management and the strategies employed to embed a risk-aware culture across the organisation.
Case Study: Shoprite’s Digital Transformation in African Retail
Shoprite Holdings, Africa's largest food retailer, has embarked on an ambitious digital transformation journey to adapt to changing consumer behaviours and technological advancements in the African market. With over 3,152 stores across Africa and more than 152,000 employees, Shoprite has positioned itself as a leader in leveraging digital technologies to enhance customer experience and operational efficiency (Enterprise Africa, n.d.).
Case Study: Navigating Economic Uncertainty in Africa – Standard Bank Group’s Approach to Risk Management
Standard Bank Group (SBG), a leading financial services organisation with a strong presence across 20 countries in sub-Saharan Africa, faced significant challenges in managing risks amidst increasing economic uncertainty and geopolitical tensions. This case study examines how SBG adapted its risk management strategies to navigate these complex challenges.