Case Study: Building Resilience in Atlantis, South Africa through Enterprise Development
Atlantis, South Africa, embraced resilience through GreenCape's Enterprise Development Programme. By tackling waste challenges and fostering green entrepreneurship, the initiative sparked economic growth and job creation. This innovative approach showcases how local opportunities can be harnessed to build a sustainable, resilient future for African communities.
Case Study: Capitec Bank’s Resilience in the Face of Economic Uncertainty
Amidst South Africa's economic turmoil, Capitec Bank shines as a paragon of resilience. Through digital transformation, client-focused strategies, and operational agility, the bank has flourished. Impressive growth in clients, earnings, and digital adoption showcases Capitec's triumph over adversity, proving that innovation and adaptability are key to thriving in uncertain times.
Case Study: Digital Transformation at a South African Bank – Building Resilience Through Innovation
A leading South African bank's digital transformation journey showcases the power of innovation in building resilience. By partnering with Newgen to automate processes, streamline operations, and enhance customer experiences, the bank overcame inefficiencies and competitive pressures. The result? A more agile, customer-centric organisation ready to thrive in the digital age.
Case Study: Safaricom’s Innovative Talent Management Strategy
Safaricom's talent revolution: A Kenyan telco giant tackles workforce challenges head-on. Through skills-based strategies, digital academies, and diversity initiatives, they've crafted a resilient, diverse team. The result? Boosted engagement, improved retention, and a robust talent pipeline. A masterclass in modern talent management for competitive markets.
Case Study: Implementing Flexible Work Arrangements in an African Tech Company
AfriTech Solutions, a South African software firm, tackled talent retention head-on with flexible work arrangements. The bold move paid dividends: productivity soared, employee satisfaction skyrocketed, and turnover plummeted. Despite initial hurdles, clear communication and tech investments proved crucial. This case exemplifies how African companies can thrive through workplace innovation.
Case Study: Building a Multi-Generational Risk Culture at Veritas Financial Services
Veritas Financial Services bridged generational gaps in risk management by integrating workshops, mentorship, and hybrid tools. By aligning Baby Boomer traditions with Gen Z innovation, they boosted engagement, reporting, and compliance. This case highlights the value of inclusive, multigenerational strategies in building a resilient and future-fit risk culture.
Case Study: Transforming Strategic Decision-Making in a South African Financial Services Group – Leveraging Mental Models for Quantitative Risk Analysis
This case study examines how a major South African financial services group transformed its approach to risk management by leveraging mental models to improve executive engagement with quantitative risk analysis. By mapping executive mindsets, using scenario planning, and translating statistical outputs into business-centric stories, the organisation bridged the gap between technical risk management and strategic decision-making. This process resulted in more data-driven, resilient, and agile leadership, with improved resource allocation and risk-informed culture. The experience highlights the critical value of mental models, cross-disciplinary dialogue, and scenario-based learning within the African context (Roberts, 2022; IRMSA, 2025; Kahneman, 2011).
Case Study: Digital Trust and Public Service Transformation in Uganda
Uganda’s digital transformation, guided by the Digital Uganda Vision, has revolutionised public service delivery by introducing secure digital IDs, e-services, and mobile platforms that simplify access for citizens and businesses (DPI Africa, 2025). These initiatives have increased efficiency, reduced corruption, and enabled greater financial inclusion and healthcare access through digital channels. A robust focus on digital trust—incorporating security, transparency, and citizen education—has been essential to widespread adoption and impact (PwC, 2024). Despite ongoing challenges like limited internet penetration and cybersecurity risks, Uganda’s experience illustrates how digital trust empowers inclusive growth and social progress (World Bank, 2024).
Case Study: Transforming Regulatory Compliance Through RegTech Adoption
This case study explores how a multinational financial services firm successfully navigated escalating regulatory complexity by adopting RegTech solutions, specifically AI and blockchain technologies. The organisation transformed compliance from a cost centre into a strategic asset, enhancing resilience, efficiency, and stakeholder trust in a rapidly evolving regulatory landscape.
Case Study: Zero Trust Implementation in a Corporate Bank
A corporate bank adopted Zero Trust to address rising cyber threats and regulatory demands. By implementing multi-factor authentication, microsegmentation, and continuous monitoring, the bank reduced attack surfaces, improved incident response, and enhanced compliance, overcoming challenges with legacy systems and user resistance to achieve greater security and operational resilience.